Write to a person, and a person writes back
Every address below reaches the same monitored inbox. They are aliases for routing, not separate teams, and saying so is cheaper than implying a support desk that does not exist yet.
Where to write
General enquiries
Anything about the product, a demonstration, or a question this site did not answer.
Support
A generation that failed, an export that would not import, or a lab that will not open. Include the lab id if you have one: it is in the address bar.
Institutional access
Pilots, department wide access, self-hosted delivery, and anything a procurement process needs in writing.
Privacy and data requests
Data subject requests, questions about what an exported package sends, and anything for the data protection officer.
The company
EngagedLab is built by EdTechLab LTD, registered in England & Wales.
Registered office
Level 3, 1 Finsbury Avenue, London EC2M 2PP, United Kingdom
Primary contact: admin@engagedlab.co.uk